Err 2

Errors 2 & 3 are generally associated with one of the thermistors (temperature sensing components) and are either because:
  • The system has become too hot.
  • The system is dirty and is giving false readings.
1) Did the error message appear after a roast that exceeded the recommended time of 10 seconds into 2nd crack, an excessively smoky roast or after your system experienced a fire of any consequence?
Yes – Perform a dry burn.
Did the Behmor perform the dry burn without an error message?
Yes – The Behmor is functioning but will require cleaning of the interior as described in Update 1 and 3
No – Have you unplugged the Behmor to reset it?
Yes – Please fill out the Customer support form shown below and we will be in touch to address your problem
No – Please unplug your Behmor to reset it, then attempt a dry burn.
Is the system now working?
Yes – Good. We recommend your clean your Behmor as outlined in Update 1 and 3
No – Please fill out the Customer support form shown below and we will be in contact
No – Have you unplugged the Behmor to reset it?
Yes – Please fill out the Customer support form shown below and we will be in touch to address your problem.
No – Please unplug your Behmor to reset it, the attempt a dry burn.
Is the system now working?
Yes – Good. We recommend your clean your Behmor as outlined in Update 1 and 3
No – Please fill out the Customer support form shown below and we will be in contact
2) Have you performed a dry burn every 5 roasts to keep the system clean? And Simple Green?
Yes – Is the interior bright and shiny?
Yes – Have you unplugged the Behmor to reset it (as described above) and still get the error?
Yes – Please fill out the Customer support form shown below and we will be in touch.
No – Please reset the Behmor as described above and continue with the troubleshooting at that point.
No – Follow the cleaning instructions in "Update 1 and 3"
Does the roaster perform properly after the cleaning?
Yes – good
No – Please fill out the Customer support form shown below and we will be in touch.

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